Non-Working Cover Service
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Commonly repaired items include:
Cover will not open or close
Cover is opening or closing at an angle
Motor is not running or is making unusual noises
Cover has a hole or tear less than 4.5 inches.
If the pool cover can be repaired same-day: you will be charged $425 for the minimum 1 hour repair visit. Any additional hours needed to complete the repair in this visit are billed at $220 / hour, or $55 / 15 mins increments.
In some cases, a second visit may be necessary to complete the scope of work. If your CoverSafe technician specifies that the repair cannot be completed on the first visit, an initial diagnostic fee of $220 will be charged instead of the $340 repair visit charge. When the technician returns to complete the job, you will be charged $425 for the minimum 1 hour repair visit. Any additional hours needed to complete the repair in this visit are billed at $175 / hour, or $55 / 15 mins increments.
The maximum response time for a cover system that is not functioning is counted by business days only. Emergency service is also available on Saturdays for non-working covers, but at an additional fee. Service is not available on Sundays.