Non-Working Cover Service
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Commonly repaired items include:
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Cover will not open or close
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Cover is opening or closing at an angle
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Motor is not running or is making unusual noises
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Cover has a hole or tear less than 4.5 inches.
If the pool cover can be repaired same-day: you will be charged $305 for the diagnostic visit . Any additional hours needed to complete the repair in this visit are billed at $220 / hour, or $55 / 15 mins increments.
In some cases, a second visit may be necessary to complete the scope of work. If your CoverSafe technician specifies that the repair cannot be completed on the first visit, a return visit will be scheduled. When the technician returns to complete the job, you will be charged $420 for the minimum 1 hour repair visit. Any additional hours needed to complete the repair in this visit are billed at $220 / hour, or $55 / 15 mins increments.
The maximum response time for a cover system that is not functioning is counted by business days only. Emergency service is also available on Saturdays for non-working covers, but at an additional fee. Service is not available on Sundays.